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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
  1. ScanSnap Troubleshooting
  2. iX1600/iX1600 Receipt Editon
  3. Trouble Related to the Function for Saving Scanned Images Directly from the ScanSnap to a Network Folder

Trouble Related to the Function for Saving Scanned Images Directly from the ScanSnap to a Network Folder

  • [Windows/macOS] An "An error occurred in the communication with the save destination." message is displayed on the touch panel
  • [Windows/macOS] A "No save destination was found." message is displayed on the touch panel
  • [Windows/macOS] An "A system error occurred." message is displayed on the touch panel
  • [Windows/macOS] A "Failed to save data." message is displayed on the touch panel
  • [Windows/macOS] A "The number of pages or the data size of images has reached the limit." message is displayed on the touch panel
  • [Windows/macOS] A "Failed to sync time." message is displayed on the touch panel
  • [Windows/macOS] Scanned images cannot be saved directly from the ScanSnap to a network folder
  • [Windows/macOS] Dates of files saved directly from the ScanSnap to a network folder are incorrect
  • [Windows/macOS] Files saved directly from the ScanSnap to a network folder cannot be opened
  • [Windows/macOS] A "The specified folder is in an unsupported format." message is displayed
  • [Windows/macOS] There are no network folders displayed in the save destination folder selection window
  • [Windows/macOS] You do not know what to enter for [Domain] when connecting to a network folder
  • [Windows/macOS] A "Failed to add or update the profile." message is displayed
  • [Windows/macOS] A "The file name contains an invalid character." message is displayed
  • [Windows/macOS] A "The folder path contains an invalid character or exceeds the maximum length." message is displayed
  • [Windows/macOS] A "The user name or domain contains an invalid character or exceeds the maximum length." message is displayed
  • [Windows/macOS] An error message is displayed when scanned images are saved directly from the ScanSnap to a network folder
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