If a "Failed to save data. Check the network status, reload the document, and try again." message is displayed on the touch panel of the ScanSnap, make sure that the following conditions are met, then try scanning again.
-
There are no abnormalities in the network status of the save destination
-
The server specified as the save destination is running normally
The procedure to change the network folder where scanned images are to be saved is as follows.
-
Display the scan window of ScanSnap Home on the computer.
-
Select the profile that you are using from the profile list.
-
Click the [Edit profiles] button to display the [Edit profiles] window.
-
Click the [Browse] button for [Save to] under [Managing options], then specify the network folder where scanned images are to be saved.
-
Click the [Save] button.
If the [Enter the network credentials] window appears, set the user name, password, and domain for connecting to the network folder.