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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
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  1. ScanSnap Troubleshooting
  2. iX1500
  3. Troubles Related to Touch Panel

Troubles Related to Touch Panel

  • [Windows/macOS] Only profiles that you created appear on the touch panel
  • [Windows/macOS] Profiles that have been displayed on the touch panel are not displayed
  • [Windows/macOS] A user name is not displayed at the top of the Home screen on the touch panel
  • [Windows/macOS] A "BOOT MODE" message is displayed on the touch panel
  • [Windows/macOS] An "An internal error is detected" message is displayed on the touch panel
  • The touch panel does not react
  • [ScanSnap is preparing] is displayed on the touch panel
  • The touch panel malfunctions/displays the screen in an incorrect position
  • The display of the touch panel is not showing properly
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