Was the power cable disconnected or was the wireless access point turned off while updating the firmware?
Failing to update the firmware might display the message [BOOT MODE] when the ScanSnap is turned on at a later time.
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An update of the firmware may be performed when using the ScanSnap for the first time or when adding the ScanSnap to ScanSnap Home.
If this message is displayed, check the connection status of the ScanSnap and a computer.
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When the ScanSnap is connected to a computer via Wi-Fi
Check that there are no problems with the Wi-Fi environment. For example, the wireless access point is turned on or there are no errors or malfunctions with the wireless access point.
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When the ScanSnap is connected to a computer via a USB cable
Check that the USB cable is connected to the ScanSnap or to a computer properly,
After checking, update the firmware again in the following procedure:
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Display the scan window of ScanSnap Home on the computer.
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Select [Preferences] in the menu that appears when you click
at the top of the scan window to display the preferences window.
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Check that the ScanSnap that you are using is in the list of ScanSnap units that is located in [Scanner information] in the [Scanner] tab.
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When the ScanSnap that you are using is displayed
Select the ScanSnap that you are using, and click the [Update] button.
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When the ScanSnap that you are using is not displayed
Click the [Add] button to add the ScanSnap to be used.
During the process of adding the ScanSnap, the update of firmware is also performed.
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