Is the battery indicator flashing in orange?
The remaining battery power is low.
Connect the ScanSnap to the computer with a USB cable to charge the battery.
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The remaining battery power can be checked in the [Details] window of ScanSnap Home.
For details about how to display the [Details] window to check the information of the ScanSnap, refer to ScanSnap Help.
Is the feed guide open?
If the feed guide is closed, open the feed guide to turn on the ScanSnap.
Has the computer just been started up, or resumed from sleep mode?
When the feed guide is open while the ScanSnap and the computer are connected via a USB cable, the ScanSnap is turned on/off in conjunction with the computer's power.
When the startup of the computer is not completed or the computer is in sleep mode, the ScanSnap may be turned off.
Wait until the [Scan/Stop] button on the ScanSnap lights on.
Is the temperature of the ScanSnap high or low?
To ensure safety, the ScanSnap may not turn on if the temperature is outside the assured temperature range (5 to 35 degrees C).
Turn on the ScanSnap when its temperature is within the assured temperature range (5 to 35 degrees C).
An error may have occurred in the ScanSnap
Reset the ScanSnap by pressing the [Scan/Stop] button on the ScanSnap and the WPS button at the back of the ScanSnap at the same time for more than 5 seconds, and then check if the problem is solved.
If the problem still persists, charge the ScanSnap for more than 3 hours, and then check again if the problem is solved.