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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
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  1. ScanSnap Troubleshooting
  2. iX1400
  3. Troubles Related to Content Data Record Management

Troubles Related to Content Data Record Management

  • [Windows/macOS] You do not know the save destination for scanned images
  • [Windows/macOS] Files that were worked on in File Explorer or Finder do not appear on the main window
  • [Windows/macOS] The scanned image cannot be opened
  • [Windows/macOS] Scanned images have not been saved in the specified save destination
  • [Windows/macOS] Making corrections in content information corrects content information for existing content data records automatically
  • [Windows/macOS] A message is displayed, indicating that the recognition process could not be performed when you convert images into searchable PDF files
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