[Windows/macOS] The title is not extracted/The title appears different from the one on the document

Did you set the language used in the document instead of setting [Automatic] for the language setting in [Title] in the scan settings?

Set the same language as the one used in the document for the language setting in [Title] in the following procedure:

1. Display the scan window of ScanSnap Home on the computer.

   • To display the scan window

2. Select the profile that you are using from the profile list.

3. Click the [Edit profiles] button to display the [Edit profiles] window.

4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

5. Select the [Title] tab and set the same language as the one used in the document instead of setting [Automatic].

If the problem persists even after the above actions are taken, refer to ScanSnap Help and change the title for the content data record manually.

Did you scan a document that has a title which is hard to extract?

When [Title is generated automatically] is selected for [Title format] in the scan settings, the title is extracted from a character string on a document.

Therefore, a title may not be extracted or a title appears different from the one on a document when you scan the following types of documents:

• Documents with many photographs or figures and few characters

• Documents with characters on a patterned background or a background with gradation

• Documents on which pitches between lines or characters are extremely narrow, or characters are overlapped

• Documents with many characters contacting underlines or borders

• Documents with handwritten characters

• Documents with faint characters

• Documents with faded characters

• Documents with a title that has borders or illustrations

• Documents with space smaller than one line of a sentence above and below a title

• Documents with the title that contains characters in different sizes

• Documents in which all character sizes are the same

• Documents with a title that is written in a direction other than in a horizontal direction

• Documents with multiple titles

• Documents with multiple dates

• Documents with characters in the header or footer

If a title on the scanned image is not extracted or a title appears different from the one on the document, refer to ScanSnap Help and change the title for the content data record manually.