Have you selected a document size smaller than the actual document in [Document size] in the scan settings?
Part of the image appears missing when you select a document size that is smaller than the actual document in [Document size] in the scan settings.
Select the same size as the document in [Document size].
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Display the scan window of ScanSnap Home on the computer.
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Select the profile that you are using from the profile list.
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Click the [Edit profiles] button to display the [Edit profiles] window.
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Click the [Option] button for [Feed] to display the [Feed option] window.
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Select the same size as the document for [Document size].
If you cannot find the same size as the document in [Document size], select [Automatic detection] or click the [Customize] button to specify any size.
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If you select a document size other than the size below for [Document size] in the scan settings, align the center of the document with the centering mark of the ScanSnap.
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Automatic detection (Maximum)
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Automatic detection (A4/Letter landscape)
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Did you use the Background Pad?
If you scan a document without the Background Pad, the edges of the document may not be detected correctly and the created scanned image may be different from the document.
Use the Background Pad.
Did you place the document within the scannable area?
Place the document within the following scannable area.
Did you align the center of the document with the centering mark?
If you specify a paper size other than the following options in [Document size] in the scan settings and do not align the center of the document with the centering mark of the ScanSnap, the scanned image might not reflect the document correctly.
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Automatic detection (Maximum)
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Automatic detection (A4/Letter landscape)
Align the center of the document with the centering mark of the ScanSnap.