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[Windows/macOS] Vertical streaks appear in the scanned image

Updated

Are the lamps of the ScanSnap dirty?

Clean the lamps of the ScanSnap.

For details about how to perform cleaning, refer to ScanSnap Help.

Is the glass of the ScanSnap dirty?

Clean the glass of the ScanSnap.

For details about how to perform cleaning, refer to ScanSnap Help.

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