Are the latest updates applied to ScanSnap Home?
Update ScanSnap Home to the latest.
For details, refer to here in the ScanSnap Help.
[Important Notice]
As of April 9, 2026, you must update to the latest firmware to use ScanSnap Cloud.
Note: For the iX1600/iX1500, you cannot update the firmware using the touch panel. Update the firmware using ScanSnap Home.