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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
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  1. ScanSnap Troubleshooting
  2. S1100
  3. Troubles Related to Scanned Results

Troubles Related to Scanned Results

  • [Windows/macOS] Vertical streaks appear in the image
  • [Windows/macOS] The image is displayed sideways or upside down
  • [Windows/macOS] A searchable PDF file cannot be created
  • [Windows/macOS] The title is not extracted/The title appears different from the one on the document
  • [Windows/macOS] Text on an image is not recognized correctly
  • [Windows/macOS] All the pages are recognized as blank
  • [Windows/macOS] The scanned image turns out blank
  • [Windows/macOS] Some pages are deleted even though they are not blank
  • [Windows/macOS] The color of the scanned image is different from the color of the original document
  • [Windows/macOS] The lines in the image are blurred
  • [Windows/macOS] The brightness of a black & white image is too light or too dark
  • [Windows/macOS] Scanned image cannot be created in black & white
  • [Windows/macOS] Scanned images cannot be created in gray
  • [Windows/macOS] Scanned image cannot be created in color
  • [Windows/macOS] Scanned image cannot be created as you set in the scan settings
  • [Windows/macOS] Text/Diagrams that are not on the document appear in the scanned image
  • [Windows/macOS] A striped pattern (moire) is noticeable in the image
  • [Windows/macOS] The scanned image is out of alignment or distorted
  • [Windows/macOS] The image is skewed
  • [Windows/macOS] Part of the image appears missing/slant lines appear on the image
  • [Windows/macOS] The image is wider than the scanned document
  • [Windows/macOS] The text on an image is not readable
  • [Windows/macOS] Information on the business card is not recognized correctly
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