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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
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  1. ScanSnap Troubleshooting
  2. SV600
  3. Troubles Related to Scanning

Troubles Related to Scanning

  • [Windows/macOS] Documents are not scanned
  • [Windows/macOS] A "An error occurred while processing the images." message is displayed
  • [Windows/macOS] Page turning is not detected
  • [Windows/macOS] Documents are scanned unintentionally
  • [Windows/macOS] The scanning speed is very slow
  • Abnormal noise is generated from the ScanSnap
  • [macOS] Did not receive a notification
  • [Windows/macOS] A "Error in optical system." message is displayed
  • [Windows/macOS] A "The specified destination (Image saving folder) is invalid." message is displayed
  • [Windows/macOS] ScanSnap Home is stuck in the [Scanning] status
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