Are you using NAS or a network storage that is only compatible with SMB 1.0/CIFS?
When using NAS or a network storage that is only compatible with SMB 1.0/CIFS, enable SMB 1.0/CIFS on the ScanSnap.
However, it is recommended that SMB 1.0/CIFS is disabled due to a serious security vulnerability. Use SMB 1.0/CIFS at your own risk.
For details about the procedure for enabling this setting on the ScanSnap, refer to the following:
-
Press
in the home screen on the touch panel of the ScanSnap to display the [Settings] screen.
-
Press [Wireless setup] to display the [Wireless setup] screen.
-
Press [Scan to Network Folder] to display the [Scan to Network Folder] screen.
-
Press [SMB 1.0/CIFS], then enable the setting on the displayed screen.
[Windows] Is the connection to the network folder of the save destination blocked by a firewall?
Allow a connection with the port number used for saving scanned images directly from the ScanSnap to a network folder in the Windows Firewall settings.
Port number to allow a connection with: 445
For details, refer to [Windows] How can I allow a connection with port numbers in the firewall settings?.