Windows
When the ScanSnap you want to use does not appear on the list of available ScanSnap units, refer to the ScanSnap Wireless Setup Tool Help.
macOS
When the ScanSnap you want to use does not appear on the list of available ScanSnap units, refer to the ScanSnap Wireless Setup Tool Help.
For details about how to start ScanSnap Wireless Setup Tool, refer to [Windows/macOS] How can I start the ScanSnap Wireless Setup Tool?.
TIP
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Even if the ScanSnap and a computer cannot be connected properly via Wi-Fi, they may be able to connected with the USB cable.
Connect the scanner and computer by using the USB cable if you are in the environment in which the USB cable can be used.