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ScanSnap Troubleshooting Help Center home page ScanSnap Troubleshooting
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  1. ScanSnap Troubleshooting
  2. iX1500
  3. Troubles Related to Profile

Troubles Related to Profile

  • [Windows/macOS] A profile cannot be edited
  • [Windows/macOS] A profile icon displayed on the touch panel is different from the one in ScanSnap Home
  • [Windows/macOS] The deleted profile is displayed on the touch panel
  • [Windows/macOS] A message is displayed, indicating that the setting for the display of profiles has been changed
  • [Windows/macOS] The [Scan to Cloud] profile cannot be selected from the template list in the [Add new profile] window
  • [Windows/macOS] Profiles linked with a cloud service using ScanSnap Cloud are not displayed on the touch panel
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