[iOS/Android] Error code list (Dropbox)

The cloud service is not authenticated or authorized.

Re-specify a cloud service in which scanned images are to be saved in the following procedure:

1. Tap at the top of the screen on the Scan screen of ScanSnap Home.

2. When there are multiple batches of scan settings, tap / to display the scan settings you are using.

   

3. Tap [Detailed settings].

4. Tap [Destination].

   If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].

5. Re-specify a cloud service to be used.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The issue may be caused by the following:

• Connection to the cloud service failed.

• Communication with the cloud service was disconnected.

• A connection timeout occurred.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The storage capacity of the cloud service has been exceeded.

Expand the storage capacity of the cloud service, or delete unwanted files to secure sufficient free space, and then try again.

Connection was not established because the cloud service is under maintenance.

Check the status of the cloud service, and try again after the service is resumed.

You do not have access permission for the folder.

Set an appropriate permission for the folder.