B11Cg133, B11Cg134, B11Cg140, B11Cg147, B11Fg014
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details about how to change the profile settings, refer to ScanSnap Help.
B11Cg137, B11Cg141, B11Cg237, B11Cg247
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg138
- Cause
-
The issue may be caused by the following:
-
Connection to the cloud service failed.
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Communication with the cloud service was disconnected.
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A connection timeout occurred.
-
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg149
- Cause
-
The storage capacity of the cloud service has been exceeded.
- Solution
-
Expand the storage capacity of the cloud service, or delete unwanted files to secure sufficient free space, and then try again.
B11Cg238
- Cause
-
You do not have access permission for the folder.
- Solution
-
Set an appropriate permission for the folder.
B11Cg239
- Cause
-
The file to be renamed has been deleted.
- Solution
-
Scan the document again.
B11Cg275
- Cause
-
The folder in the cloud service has been deleted or renamed.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a folder in which a scanned image is to be saved again. After that, click the [Retry] button that is displayed under the error code.
For details about how to change the profile settings, refer to ScanSnap Help.