[Windows/macOS] Error code list (Shoeboxed)

The cloud service is not authenticated or authorized.

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

For details about how to change the profile settings, refer to ScanSnap Help.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The issue may be caused by the following:

• Connection to the cloud service failed.

• Communication with the cloud service was disconnected.

• A connection timeout occurred.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The cloud service account has been deleted.

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

When doing so, specify an account which is available to be used.

For details about how to change the profile settings, refer to ScanSnap Help.

Access was restricted because the password was changed.

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

For details about how to change the profile settings, refer to ScanSnap Help.