[iOS/Android] Error code list (Concur Expense)

The cloud service is not authenticated or authorized.

Re-specify a cloud service in which scanned images are to be saved in the following procedure:

1. Tap at the top of the screen on the Scan screen of ScanSnap Home.

2. When there are multiple batches of scan settings, tap / to display the scan settings you are using.

   

3. Tap [Detailed settings].

4. Tap [Destination].

   If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].

5. Re-specify a cloud service to be used.

The issue may be caused by the following:

• Connection to the cloud service failed.

• Communication with the cloud service was disconnected.

• A connection timeout occurred.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

You do not have permission for the requested operation.

Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The maximum size of a file has been exceeded.

If the documents consist of many sheets, scan them in multiple batches.