[iOS/Android] Error code list (freee)

The cloud service is not authenticated or authorized.

Re-specify a cloud service in which scanned images are to be saved in the following procedure:

1. Tap at the top of the screen on the Scan screen of ScanSnap Home.

2. Tap [Detailed settings].

3. Tap a document type or [All] in [Scan settings].

4. Tap [Destination].

5. Re-specify a cloud service to be used.

The issue may be caused by the following:

• Connection to the cloud service failed.

• Communication with the cloud service was disconnected.

• A connection timeout occurred.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The maximum size of a file has been exceeded.

If the documents consist of many sheets, scan them in multiple batches.

The number of scanned image files to be uploaded in the cloud service has exceeded the maximum limit.

Check the maximum limit of the number of scanned image files to be uploaded and reduce the number of documents to scan.

You do not have access permission for the company data source.

Contact the administrator of the company data source that you are trying to log into.

The server is busy.

Wait for a while and try again.

No company data source is specified for [Destination].

Specify the company of the cloud service where scanned images are to be saved and tap the [Save again] button on the Preview screen by the following procedure:

1. Tap at the top of the screen on the Scan screen of ScanSnap Home.

2. Tap [Detailed settings].

3. Tap a document type or [All] in [Scan settings].

4. Tap [Destination].

5. Specify a company.