[iOS/Android] Error code list (Evernote)

The issue may be caused by the following:

• The cloud service is not authenticated or authorized.

• Authentication for the cloud service has expired.

Re-specify a cloud service in which scanned images are to be saved in the following procedure:

1. Tap at the top of the screen on the Scan screen of ScanSnap Home.

2. When there are multiple batches of scan settings, tap / to display the scan settings you are using.

   

3. Tap [Detailed settings].

4. Tap [Destination].

   If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].

5. Re-specify a cloud service to be used.

The maximum size of a file has been exceeded.

If the documents consist of many sheets, scan them in multiple batches.

The issue may be caused by the following:

• The maximum number of notes has been exceeded.

• The maximum size of notes has been exceeded.

Reduce the number of sheets for scanning. Or, check whether the storage capacity that you can use for the cloud service per month, has been exceeded.

The notebook has been deleted.

Check if the specified notebook exists. If it has been deleted, create it again.

You do not have access permission for the notebook.

Set an appropriate permission for the notebook.

No note exists.

Create a note.

A large amount of processes were performed in one hour.

Check the status of your network environment, and try again. Or, wait for a while and try again.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.