B11Cg018, B11Cg031, B11Fg106
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details about how to change the profile settings, refer to ScanSnap Help.
B11Cg020, B11Cg027, B11Cg033, B11Cg037, B11Fg038
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg021, B11Cg028, B11Fg107
- Cause
-
The issue may be caused by the following:
-
Connection to the cloud service failed.
-
Communication with the cloud service was disconnected.
-
A connection timeout occurred.
-
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg026
- Cause
-
The storage capacity of the cloud service has been exceeded.
- Solution
-
Expand the storage capacity of the cloud service, or delete unwanted files to secure sufficient free space, and then try again.
B11Cg036, B11Cg248
- Cause
-
Connection was not established because the cloud service is under maintenance.
- Solution
-
Check the status of the cloud service, and try again after the service is resumed.
B11Fg023
- Cause
-
You do not have access permission for the folder.
- Solution
-
Set an appropriate permission for the folder.