B11Cg072, B11Cg257, B11Cg270
- Cause
The issue may be caused by the following:
The cloud service is not authenticated or authorized.
Authentication for the cloud service has expired.
- Solution
-
Re-specify a cloud service in which scanned images are to be saved in the following procedure:
Tap
at the top of the screen on the Scan screen of ScanSnap Home.
Tap [Detailed settings].
Tap a document type or [All] in [Scan settings].
Tap [Destination].
Re-specify a cloud service to be used.
B11Cg081
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Cg244
- Cause
The issue may be caused by the following:
The maximum number of notes has been exceeded.
The maximum size of notes has been exceeded.
- Solution
Reduce the number of sheets for scanning. Or, check whether the storage capacity that you can use for the cloud service per month, has been exceeded.
B11Cg255
- Cause
The notebook has been deleted.
- Solution
Check if the specified notebook exists. If it has been deleted, create it again.
B11Cg256
- Cause
You do not have access permission for the notebook.
- Solution
Set an appropriate permission for the notebook.
B11Cg263
- Cause
No note exists.
- Solution
Create a note.
B11Cg265
- Cause
A large amount of processes were performed in one hour.
- Solution
Check the status of your network environment, and try again. Or, wait for a while and try again.
B11Cg266, B11Cg267
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.