B11Fg032, B11Fg049, B11Fg050, B11Fg084, B11Fg086, B11Fg087
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Re-specify a cloud service in which scanned images are to be saved in the following procedure:
Tap
at the top of the screen on the Scan screen of ScanSnap Home.
Tap [Detailed settings].
Tap a document type or [All] in [Scan settings].
Tap [Destination].
Re-specify a cloud service to be used.
B11Fg029, B11Fg036
- Cause
-
The issue may be caused by the following:
Connection to the cloud service failed.
Communication with the cloud service was disconnected.
A connection timeout occurred.
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Fg034
- Cause
-
You do not have permission for the requested operation.
- Solution
-
Make sure that the appropriate permission has been set. Or, contact the administrator for your account.
B11Fg035, B11Fg051, B11Fg088, B11Fg089
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Fg048
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.