B11Cg072, B11Cg257, B11Cg270
- Cause
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The issue may be caused by the following:
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The cloud service is not authenticated or authorized.
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Authentication for the cloud service has expired.
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- Solution
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Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details about how to change the profile settings, refer to ScanSnap Help.
B11Cg081
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Cg244
- Cause
-
The issue may be caused by the following:
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The maximum number of notes has been exceeded.
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The maximum size of notes has been exceeded.
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- Solution
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Reduce the number of sheets for scanning. Or, check whether the storage capacity that you can use for the cloud service per month, has been exceeded.
B11Cg255
- Cause
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The notebook has been deleted.
- Solution
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Check if the specified notebook exists. If it has been deleted, create it again.
B11Cg256
- Cause
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You do not have access permission for the notebook.
- Solution
-
Set an appropriate permission for the notebook.
B11Cg263
- Cause
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No note exists.
- Solution
-
Create a note.
B11Cg265
- Cause
-
A large amount of processes were performed in one hour.
- Solution
-
Check the status of your network environment, and try again. Or, wait for a while and try again.
B11Cg266, B11Cg267
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.