The files required to run ScanSnap Home may not have been installed properly
Display the [Program and Features] window, and check whether the programs below have been installed.
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Microsoft Visual C++ 2013 Redistributable (x86) - 12.X.XXXXX
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Microsoft Visual C++ 2017 Redistributable (x86) - 14.X.XXXXX
[X.XXXXX] indicates the version number.
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If the programs have not been installed
Install Microsoft Visual C++ 2013 Redistributable (x86) and Microsoft Visual C++ 2017 Redistributable (x86).
For details, refer to the official Microsoft website.
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If the programs have been installed
Perform the following to recovery the programs.
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In the [Program and Features] window, select the installed programs that have already been checked, and click [Change].
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Click [Repair].
Perform a recovery on all installed programs that have been confirmed that have already been checked.
If the problem still persists, uninstall Microsoft Visual C++ 2013 Redistributable (x86) - 12.X.XXXXX and Microsoft Visual C++ 2017 Redistributable (x86) - 14.X.XXXXX, and install them again.
For details about installation, refer to the official Microsoft website.
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