[Windows/macOS] The [Scan to Cloud] profile cannot be selected from the template list in the [Add new profile] window

Is the [Scan to Cloud] profile displayed in the profile list in the scan window?

Only one profile per ScanSnap account can be created by using the [Scan to Cloud] profile.

If the [Scan to Cloud] profile has already been added to the profile list in the scan window, the [Scan to Cloud] profile in the template list is disabled.

Edit and use the profile created using [Scan to Cloud].

For details about how to edit a profile, refer to ScanSnap Help.