Have you selected the [Merge both sides of an image] checkbox in the scan settings?
Try scanning again after clearing the [Merge both sides of an image] checkbox in the following procedure:
-
Display the scan window of ScanSnap Home on the computer.
-
Select the profile that you are using from the profile list.
-
Click the [Edit profiles] button to display the [Edit profiles] window.
-
Click the [Option] button for [Feed] to display the [Feed option] window.
-
Clear the [Merge both sides of an image] checkbox.
- Also, check the following when scanning with the Carrier Sheet:
Have you selected [one double-page spread image] in the scan settings?
Change the setting to [two separate images (front and back)] in the following procedure, and then scan documents again.
-
Display the scan window of ScanSnap Home on the computer.
-
Select the profile that you are using from the profile list.
-
Click the [Edit profiles] button to display the [Edit profiles] window.
-
Click the [Option] button for [Feed] to display the [Feed option] window.
-
Click the [Carrier sheet] button to display the [Carrier Sheet settings] window.
-
Select [two separate images (front and back)] for [Save as].