Did you change the setting for [Display of profiles] on the touch panel?
If you changed the setting for [Display of profiles] in the [Scanner settings] screen that can be displayed after displaying the [Settings] screen on the touch panel, the profiles that are managed in the ScanSnap are initialized.
A user name is displayed when two or more computers that have been connected to the ScanSnap before are recorded in the history records. Therefore, if you connect the ScanSnap with another computer, a user name will be displayed again.
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A user name is displayed only when [Selected user] is set for [Display of profiles] in the [Scanner settings] screen that can be displayed after displaying the [Settings] screen on the touch panel.
For details about how to change users to display the user's own profiles, refer to ScanSnap Help.