[Windows/macOS] The text on an image is not readable

Have you scanned documents written in small characters?

Try scanning again after making the image quality level higher in the following procedure:

1. On the touch panel of the ScanSnap, select the profile that you are using from the profile list in the home screen.

2. Press the image quality level setting icon to change the image quality level to [Best] or [Excellent].

   TIP

   • Selecting [Excellent] may slow down the speed of scanning documents depending on your system environment.

If you change the scan settings on the touch panel and scan a document, after it is scanned, the scan settings will return back to the settings before any changes are made. If you want to scan documents under the same settings all the time, the scan settings need to be saved as a profile.

Did you scan the document with the [Reduce bleed-through] checkbox selected in the scan settings?

When you select the [Reduce bleed-through] checkbox in the scan settings and scan the following types of documents, the text on the scanned image may become difficult to read.

• Documents including typed text that are thin

• Documents with faint characters

Try scanning again after clearing the [Reduce bleed-through] checkbox in the following procedure:

1. Display the scan window of ScanSnap Home on the computer.

   • To display the scan window

2. Select the profile that you are using from the profile list.

3. Click the [Edit profiles] button to display the [Edit profiles] window.

4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

5. Click the [Option] button in the [Scan] tab to display the [Scanning options] window.

6. Clear the [Reduce bleed-through] checkbox.