[Windows/macOS] The "Failed to send the data via email because the address is wrong." (B11Fg102) error is displayed

Is the e-mail address for the destination correct?

If you click the [Sending status] button, you can check the e-mail address that the data could not be sent to.

If necessary, modify the e-mail address in the following procedure, and then perform a scan again.

1. Display the scan window of ScanSnap Home on the computer.

   • To display the scan window

2. Select the profile that you are using from the profile list.

3. Click the [Edit profiles] button to display the [Edit profiles] window.

4. Click the [Email setting] button for [Cloud Service] to display the [Email setting] window.

5. Modify the e-mail address that is set in [To].