Are the characters small, squashed or faded?
The optimum scan settings vary depending on the document type.
Change the scan settings in the following procedure and perform a scan again:
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Display the scan window of ScanSnap Home on the computer.
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Select the profile that you are using from the profile list.
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Click the [Edit profiles] button to display the [Edit profiles] window.
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Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.
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Depending on the documents that you scan, change the following settings:
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In the [Scan] tab, specify either [Better], [Best], or [Excellent] for [Image quality].
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Selecting [Excellent] may slow down the speed of scanning documents depending on your system environment.
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Change the setting for [Color mode] in the [Scan] tab.
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Clear the [Reduce bleed-through] checkbox in the [Scanning options] window that appears when you click the [Option] button in the [Scan] tab.
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Change [Compression rate] to [Medium low] or [Low (large file size)] in the [File size] tab.
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Even if you try the above solutions, the scanned image may appear different from the original document, or some characters may not be recognized correctly depending on the document to be scanned.
For details, refer to the ABBYY FineReader for ScanSnap User's Guide.
For details about displaying the ABBYY FineReader for ScanSnap User's Guide, refer to ScanSnap Help.
Did you specify the same language as the language on the document in [Document language] of ABBYY FineReader for ScanSnap?
Specify the same language as the language on the document in the following procedure:
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Display the scan window of ScanSnap Home on the computer.
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Select [Preferences] in the menu that appears when you click
at the top of the scan window to display the preferences window.
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In the [Application] tab, select [Scan to Word], [Scan to Excel] or [Scan to PowerPoint(R)], and click the [Set] button.
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Specify the same language as the language on the document in [Document language] in the [General Settings] tab.
Did the document skew during scanning?
When you load the documents in the ADF paper chute (cover), adjust the side guides to the width of the documents.
Hold each side guide in the middle to adjust them. Otherwise, the document may be fed skewed.
When you insert a document into the manual feeder, insert it straight.
Make sure that the document is fed into the ScanSnap and is held firmly.
Have you selected [Automatic] for [Rotation] in the scan settings?
Select [Automatic] for [Rotation] in the following procedure:
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Display the scan window of ScanSnap Home on the computer.
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Select the profile that you are using from the profile list.
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Click the [Edit profiles] button to display the [Edit profiles] window.
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Select [Automatic] for [Rotation] in [Scan settings].
If text recognition is inaccurate even when the [Automatic] is specified for [Rotation], correct the rotation of scanned images and convert them to Word/Excel/PowerPoint files.
For details about how to rotate a page 90 or 180 degrees and how to convert an image to a Word/Excel/PowerPoint file, refer to ScanSnap Help.