[Windows/macOS] Error code list (Yayoi)

The cloud service is not authenticated or authorized.

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

For details about how to change the profile settings, refer to ScanSnap Help.

The issue may be caused by the following:

• Connection to the cloud service failed.

• Communication with the cloud service was disconnected.

• A connection timeout occurred.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

The maximum size of a file has been exceeded.

If you scanned a document that was pasted on a sheet or a document that was placed inside a (Carrier) Sheet, remove the document from the sheet or the (Carrier) Sheet and then scan it again.

Failed to upload a scanned image in the cloud service.

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

There is a problem with the service provider (server).

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.