B11Fg075, B11Fg114
- Cause
-
The issue may be caused by the following:
The cloud service is not authenticated or authorized.
You do not have permission for the requested operation.
- Solution
-
-
When the cloud service is not authenticated or authorized
Re-specify a cloud service in which scanned images are to be saved in the following procedure:
Tap
at the top of the screen on the Scan screen of ScanSnap Home.
-
When there are multiple batches of scan settings, tap
/
to display the scan settings you are using.
Tap [Detailed settings].
Tap [Destination].
If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].
Re-specify a cloud service to be used.
When you do not have permission for the requested operation
Make sure that the appropriate permission has been set. Or, contact the administrator for your account.
-
B11Fg076
- Cause
-
You do not have permission for the requested operation.
- Solution
-
Make sure that the appropriate permission has been set. Or, contact the administrator for your account.
B11Fg077
- Cause
-
Settings for the cloud service have been changed or there is a problem with the settings.
- Solution
-
Log into the cloud service and check the settings.
B11Fg078
- Cause
-
A large amount of processes were performed in a certain period of time.
- Solution
-
Wait for a while and try again.
B11Fg083
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Fg093, B11Fg095
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Re-specify a cloud service in which scanned images are to be saved in the following procedure:
Tap
at the top of the screen on the Scan screen of ScanSnap Home.
-
When there are multiple batches of scan settings, tap
/
to display the scan settings you are using.
Tap [Detailed settings].
Tap [Destination].
If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].
Re-specify a cloud service to be used.