Is the e-mail address for the destination correct?
If you tap the [Sending status] button, you can check the e-mail address that the data could not be sent to.
If necessary, modify the e-mail address in the following procedure, and then perform a scan again.
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Check that the scan settings you are using are displayed on the Scan screen of ScanSnap Home.
When there are multiple batches of scan settings, tap
/
to display the scan settings you are using.
Tap [Detailed settings].
Tap [Destination].
If [Destination] is not displayed, tap [Destination] in the screen that appears when you tap a document type or [All] in [Scan settings].
Tap [Email setting].
Modify the e-mail address that is set in [To].
If this error is displayed even though the e-mail address is correct, the e-mail address may be registered as an email address that cannot be delivered by an email delivery service.
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To clear this error, contact the distributor/dealer where you purchased this product.