Did you use force to pull out the jammed document?
Do not use force to pull out the jammed document, and make sure to open the ADF top section first and then remove the document.
For Return Scan, in which a document is inserted into the manual feeder and scanned, also open the ADF top section, and remove the jammed document.
Be careful not to touch any sharp parts upon removing jammed documents. This may cause injury.
Be careful not to get your accessories (for example, ties and necklaces) or hair caught inside the ScanSnap. This may cause injury.
The glass surface may become extremely hot during operation. Be careful not to burn yourself.
Remove any documents from the ADF paper chute (cover).
Pull the ADF release tab
towards you to open the ADF top section
.
Remove the jammed document.
Close the ADF top section.
Close the ADF top section
When the ADF top section is closed, the sound of the roller rotating comes out.
TIPIf the stacker does not return to the original place automatically, open the ADF paper chute (cover) again and close it.
ATTENTION-
Make sure that the ADF top section is completely closed.
Otherwise, paper jams or other feeding errors, or image faults may occur.
Load documents after the sound of the roller rotating stops.